Do you have questions about the University of Twente? We are happy to help you!
Did you know you can visit us on campus? For example, if you want to pick up your student card, copy of your transcript of records or if you have questions about housing.
Visiting hours: every working day from 12:30-16:00h.
By phone: every working day from 13:00-16:00h.
Location: Boerderij (Contact Centre), Boerderijweg 10 (centrally located on campus)
Mail us
Drop your question about the University of Twente and your contact details in the contact form below, and we will get in touch with you!
Call us
Want to reach us by phone? Check below what kind of question you have, and we will gladly help you further.
Questions about studying at the University of Twente? Do you have any questions regarding the University of Twente? Or about studying at the University of Twente in general? A team of enthusiastic students in our Study Information Centre is ready to help you! You can reach them by phone*, or drop your question and they will get in touch with you.
During the holidays (
from 27 December '23 to 5 January '24), the Study Information Centre is closed. In case of urgent questions, please fill in the
contact form.
During the summer holidays (
from 10 July to 23 August 2023), the Study Information Centre can be reached on
weekdays from 10:00 to 13:00.
Study Information Centre
+3153 489 5489
*The Study Information Centre is available on weekdays from 09.00 - 17.00 (Amsterdam time zone), holidays excluded.
Questions about registration, admission, or Studielink? Are you ready to sign up for the University of Twente, but do you have questions about the admission requirements? Are you getting stuck in the application process? If you have any questions regarding your application, Student Services is more than happy to guide you. You can reach us by phone*, or drop your question below and we will get in touch with you.
Student Services
+31 (0)53 489 2124
* Student Services is available on weekdays from 12.30 - 16.00 (Amsterdam time zone), holidays excluded.
Let's chat
For questions regarding the application process, you can also start a live chat with one of our agents by using the chat button below (live chat is located on most of our websites and only available if you accept cookies). You can chat during opening hours. Is the chat offline during opening hours? That means we don't have a free agent available or we are closed because of national holidays. Try to chat at a later moment or drop your question in the contact form below.
During the holidays (
from 27 December '23 to 5 January '24), the Study Information Centre is closed. In case of urgent questions, please fill in the
contact form.
During the summer holidays (
from 10 July to 23 August 2023), the Study Information Centre can be reached on
weekdays from 10:00 to 13:00.
Questions regarding
starting dates,
tuition fees,
scholarships,
deadlines or
visa & residence permits? Shortly, anything you need to know about applying for your study? Our chatbot Sam is ready to help you! This useful, guided chat tool will help you browse through all the information you need to sign up for your master's.
Whatsapp
Ask your question via whatsapp: +31 6 51842633
FAQ (Freqently asked questions)
Could you not find the answer to your question on our website? Did you look at our FAQ? Almost all questions are answered here:
Contact form
Drop your question about the University of Twente below and we will get in touch with you!
The University of Twente is only allowed to give personal information about a student to third parties based on General Data Protection Regulation (GDPR). This is to protect the privacy of the student.
